Privacy Policy

Effective Date: March 18, 2026

Last Updated: March 18, 2026

Creekside Inn & Resort (“we,” “us,” or “our”) operates the website creeksideinn.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

When you make a reservation, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, and mailing address. We collect only what is necessary to fulfill your request.

Cookies and Analytics

Our website uses cookies for analytics purposes, including Google Analytics and Google Tag Manager. These cookies help us understand how visitors use our site so we can improve your experience. Analytics cookies collect anonymous, aggregated data such as pages visited, time on site, and general geographic location. No personally identifiable information is collected through these cookies.

You may disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to browse our website.

How We Use Your Information

We use the information you provide solely to:

• Process and confirm your reservations
• Respond to your inquiries
• Send our newsletter (if you have subscribed)
• Improve our website and services

We Do Not Share Your Information

We do not sell, rent, trade, or otherwise share your personal information with any third parties. Your information is used exclusively by Creekside Inn & Resort for the purposes described above.

Your California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose what personal information we have collected about you.
• Right to Delete: You may request that we delete your personal information.
• Right to Opt-Out of Sale: We do not sell your personal information. There is nothing to opt out of.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information below.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

Third-Party Reservation System

Our online reservations are processed through ResNexus, a third-party booking platform. When you make a reservation, your information is subject to ResNexus’s own privacy policy. We encourage you to review their privacy practices.

Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your California privacy rights, please contact us:

Creekside Inn & Resort
16180 Neeley Road
Guerneville, CA 95446
Phone: (707) 869-3623
Email: info@creeksideinn.com